At Vital Food, we do our best to ship your orders quickly and securely 🌱

1. Processing Time

• Each order is carefully prepared and shipped from our farm in Tenerife (Canary Islands, Spain).

• The usual processing time is 3 to 4 business days before shipment.

2. Delivery Times

• Average delivery times range from 5 to 15 business days, depending on the destination country.

• These times may vary depending on the customs procedures of each country.

3. Shipping Costs

• Shipping costs are automatically calculated at checkout based on the total weight and delivery address.

• Rates are clearly displayed before order confirmation.

4. Customs and Taxes

• Orders shipped from the Canary Islands may be subject to customs duties or import taxes.

• These fees, which are beyond our control, are the responsibility of the customer.

5. Order Tracking

• Each package is shipped with a tracking number (when provided by the carrier), which will be sent to you by email after dispatch.